How to Create an FAQ Section on Squarespace
Thinking about adding an FAQ section to your website? Good idea! An FAQ (Frequently Asked Questions) section is a super useful feature that can save you and your visitors a ton of time. It’s where you can address common questions and concerns, giving your audience quick and easy answers without them needing to contact you directly.
If you're using Squarespace for your health and wellness website, creating an FAQ section is a breeze. Not only does it improve user experience, but it also makes your site look more professional and trustworthy.
How to add an FAQ section with an accordion block
Add an Accordion block to the section you want your FAQs to live in.
Click on the block and open the filler content.
Update the Title section with your question.
Update the description section with your answer. You can include bold and italic text as well as links.
Edit or add other questions
In the Design tab, set the Title style to "Heading 4" and the Description style to "Paragraph 2"
Go through the rest of the Design options to customize the design
My go-to design settings
When I’m adding FAQs to a website, these are the settings I prefer to use in the Accordion block.
Expand first item: Off
Allow multiple open items: Off
Dividers: Off
Icon: Plus
Icon size: Small
Icon placement: Left
Row padding: Small
The final design will look like the block below.
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Answer
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Description text goes here
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Description text goes here
Make your description text match the width of the block
One thing that annoys me to no end is that the accordion block is set up so that the description doesn’t span the full with of the block, but instead cuts off about 3/4 of the way across, making it feel weird and take up more space. I fix this problem by adding the following CSS to the Custom CSS section of every website
//Accordion.accordion-item__description { max-width: 1000px !important;}How to style an FAQ section on your website
When designing your FAQ section, incorporate is as part of the entire design by placing it next to images or a headline. These are some examples of FAQ section designs I’ve created for clients.
2 columns of questions separated by service type or simply to shorten the page length
Next to a headline and section of text explaining your process or what makes you different
With images of your office or demonstrating the techniques you use
With a textured background
Creating an FAQ section on your Squarespace site is a simple but powerful way to enhance your website. By addressing common questions upfront, you make it easier for visitors to find the information they need, which can improve their overall experience and reduce the number of repetitive inquiries you receive. Plus, a well-crafted FAQ section can boost your site's credibility and help with SEO. So, take some time to think about the questions your visitors often ask and put together a helpful, user-friendly FAQ section. Follow the steps and tips we've shared, and you'll have a great new feature on your site in no time!
