Today it’s just me and I’m going to be talking about why serving your clients and customers is so important. Of course, this is the basis for the entire podcast, but I wanted to talk about why I think it’s important and how I came to that conclusion in my own business.
Samantha Mabe is the owner and designer at Lemon and the Sea. She loves empowering creative women with a heart to serve to grow their business through brand and website design. Her background is in design and architecture, but she’s been creating since she could hold a pencil. Samantha is a Pittsburgh native now living in Richmond, Virginia where she spends her days designing brands and websites and her evenings watching Netflix with her husband and their dog #gambittheweshi.
CONNECT WITH SAMANTHA:
Why a business with great customer service draws you in
Why the clients are the basis of your business
Why serving well needs to come before making a profit
How to balance serving well and setting boundaries
The types of boundaries to set and where to share them
Finding an area of service to focus on